Privacy Policy

PassVibes Driving School ("we", "us", "our") is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

PassVibes Driving School is a sole trader / limited company operating in Greater Manchester, United Kingdom. Our contact email for data matters is hello@passvibes.co.uk.

2. What Data We Collect

We collect the following personal data when you use our website or book a lesson:

• Identity data: first name, surname
• Contact data: email address, phone number, home address
• Booking data: preferred start date, course type, transmission preference, any notes you provide
• Technical data: IP address, browser type, pages visited (via cookies — see Section 7)

We do not collect any special category data (such as health information) unless you voluntarily provide it in your booking notes, and we will only use it to facilitate your lessons.

3. How We Use Your Data

We will never sell your personal data to third parties or use it for unsolicited marketing without your consent.

4. Who We Share Data With

We may share your data with the following trusted parties only where necessary:

• Driving instructors: to arrange and deliver your lessons
• IT and hosting providers: who process data on our behalf under data processing agreements
• Legal/regulatory bodies: where required by law

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described above:

• Booking enquiries that don't convert: deleted after 6 months
• Active student records: held for the duration of your lessons plus 2 years
• Financial records: 7 years (required by HMRC)

6. Your Rights

Under UK GDPR, you have the following rights:

• Right of access — request a copy of the data we hold about you
• Right to rectification — ask us to correct inaccurate data
• Right to erasure — ask us to delete your data (subject to legal obligations)
• Right to restrict processing — ask us to pause processing in certain circumstances
• Right to data portability — receive your data in a structured, commonly used format
• Right to object — object to processing based on legitimate interests

To exercise any of these rights, email us at hello@passvibes.co.uk. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

7. Cookies

Our website uses cookies to improve your experience. A cookie is a small text file placed on your device. We use:

• Essential cookies: required for the site to function (no consent needed)
• Analytics cookies: to understand how visitors use the site (requires your consent)

You can accept or decline non-essential cookies via the banner shown on your first visit. You can change your preference at any time by clearing your browser cookies and revisiting the site.

8. Data Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. Our website is served over HTTPS. Booking form data is transmitted securely.

9. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For any data protection questions or to exercise your rights, contact us at: